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Covid-19 guidelines & relaxed cancellation conditions


The health of our guests and our employees is our top priority. Therefore, we have taken some safety precautions and measures in relation to Covid-19 in our hotel – which our managing director Dr. med. Hartwig Koch are always closely monitored. Safety, well-being and health are well taken care of, even if we currently have to get used to some new rules in our daily interaction. Nothing stands in the way of a happy break with culinary flights of fancy and relaxing hours in the untouched Tyrolean mountains.

We are not rude, we are prudent!

We look forward to welcoming you soon – even if for the time being without a handshake or hug. We’ll save these for later. But rest assured: our smile and our good mood will reach you! If you have any questions or requests, please do not hesitate to contact us by phone or email.

Matthias Geiger & Dr. Hartwig Koch with the entire Sonnleiten team

Relaxed cancellation conditions for summer 2021

The following conditions will be set for summer 2021:

  • A free cancellation / rebooking is possible for the guest up to 14 days before the start of the holiday without giving reasons.
  • Free cancellation / rebooking is possible up to the day of arrival under the following conditions:
    • When classifying the country of origin as a risk area and the associated quarantine regulations on arrival
    • In the event of an upright travel warning for Austria / Tyrol / Serfaus-Fiss-Ladis region and the associated quarantine obligations on the return journey
    • Border closings
    • Official closure of the mountain railways and infrastructure companies
    • Official closure of the accommodation facilities

We STRONGLY recommend that you take out travel cancellation insurance. All the necessary details can be found on the website of Europäische Reiseversicherung.

Hygiene measures

In principle, the following rules of conduct apply, which are already known from other areas:

  • Maintain a distance of at least 1 meter from other people.
  • Avoid shaking hands and hugs.
    Clean hands several times a day. Disinfectant dispensers are available throughout the hotel.
  • Sneeze or cough into the crook of your arm or handkerchief.
  • Do not travel if there are signs of illness.
    All surfaces and points of contact are cleaned and disinfected several times a day.
  • Disinfectants are of course used in all areas. Handrails, doorknobs, lift buttons and metal surfaces in general are disinfected regularly.
  • Whenever possible, doors remain open to reduce contact.
  • Key cards are disinfected before they are issued.
  • In the case of card terminals, the keyboard is disinfected before use.

Mouth and nose protection

In Tyrol, mouth and nose protection is no longer mandatory. Nevertheless, the Ministry of Health recommends wearing mouth and nose protection when there are crowds. Exceptions: public transport, pharmacies and health facilities.

Dining room

  • Disinfectant dispensers are available in our dining area.
  • Despite the current relaxation, our employees continue to wear mouth and nose protection for your safety.
  • All plates, cutlery, glasses, dishes, seats and menus are disinfected after each use.
  • Our buffet is still available to you. We kindly ask you to always wear the disposable gloves provided when you remove food yourself.
  • We ask you to keep a minimum distance of 1 meter from people who are not traveling with you.
  • Kitchen hygiene has always been very important to us, but we have intensified the measures again.
  • All ventilation with fresh air supply.

Wellness area

Of course, we will ensure that you can fully enjoy our wellness area without hesitation.

  • We do our best to adhere to the safety precautions and take appropriate measures.
  • We can politely ask you to keep a safe distance in the wellness area and appeal to our guests to take responsibility.
  • In the whole hotel – also in the wellness area – care is taken that there are not too many people in the same room.
  • Of course, the entire wellness area is also cleaned with high-quality, disinfecting cleaning agents.


  • The laundry is washed according to strict hygiene regulations.
  • Our hard-working cleaning girls are trained and work with high-quality cleaning agents that contain disinfectants.
  • We will ventilate your room properly again before arrival.
  • You can find further guidelines for safe interaction with one another here.

For our guests

Antigen tests directly in the hotel

For a safe holiday in Serfaus-Fiss-Ladis, we offer antigen tests for our hotel guests directly in the hotel. The antigen tests can be done every 48 hours by our Dr. Hartwig Koch.

Your hotel right on the Sonnenbahn slopes


Pure relaxation and feel-good atmosphere! With sports, spa and nature – a one-of-kind experience awaits families, couples, those seeking relaxation and friends who want to get to know Tyrol at its best in our hotel and the surrounding area.

We look forward to seeing you
Matthias Geiger & Dr. Hartwig Koch



Thanks to its ideal location on the slopes of the Sonnenbahn, our 4-star Hotel Sonnleiten is a popular meeting place for alpine enthusiasts, families and hikers who want to have a good time together. Explore the region and spend some relaxing hours at the feel-good Hotel Sonnleiten.



Crystal-clear water, fresh mountain air, pleasant scents and much more await our guests in the spa area of Hotel Sonnleiten. What better way to rest and recharge your batteries after an eventful day in the magnificent Tyrolean mountains?



Our well-known Sonnleiten gourmet board is included in the price of your room. In the morning, you’ll be greeted with the very best cuisine in the region for breakfast, followed by an afternoon snack; and in the evening, our kitchen team will treat you to an outstanding 5-course menu to choose from. A weekly gala dinner is also something you don’t want to miss!


Right next to our hotel and only separated by a glass wall, our youngest guests will find the Sonnleiten children’s area. That way, you and your kids can always keep an eye on one another, while still relaxing and unwinding or enjoying some fun and games.


It is particularly important to us to make our establishment barrier-free and to be able to offer rooms that are disability-friendly, wheelchair-accessible and equipped with an emergency bell. Please don’t hesitate to get in touch with us if you have any questions.


If you would also like to do something for your health, the practice of eye specialist Dr. Hartwig Koch is available for preventive care, check-ups and much more.

The shortest route to the perfect skiing vacation


Located in the immediate vicinity of the Sonnenbahn valley station on the slopes and the hiking trails of the recreational paradise that is Ladis, our newly renovated and extensively expanded 4-star hotel is where traditional Tyrolean hospitality meets feel-good alpine ambiance, creating the perfect holiday atmosphere for you and your loved ones.

Wellness offerings at Hotel Sonnleiten


Whether you’re looking for a relaxed family vacation, last-minute skiing adventure or just a short trip for wellness and relaxation – our package deals are sure to have something to suit you, no matter the season. Take advantage of the wide range of hiking opportunities in the Serfaus-Fiss-Ladis holiday region, explore the area on a mountain bike or motorbike, or just let your mind wander and relax in our spacious spa area.

Spring awakening in the mountains in 2021

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Play of colors in autumn 2021

Enjoy sports, spa and nature in our hotel and our surroundings. The beautiful Tyrolean mountains surrounding Serfaus-Fiss-Ladis invite you to take long hikes, after which…

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Ski start winter 2021

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